vScreen, the patented screen sharing solution from Vizolution has been named Innovative Software of the Year at the ESTnet Awards 2014, which took place on 27 March at the SWALEC Stadium, Cardiff. The Awards were attended by representatives from the industry in Wales and were joined by Mrs. Edwina Hart AM, Minister for Economy, Science and Transport. The evening celebrated the extent of world class technology-led activity taking place in Wales, in an industry that employs over 24,000 people in over 600 companies who collectively generate a turnover of over £7billion.
Bill Safran, CEO of Vizolution said: “We are thrilled to have won this prestigious award which is a wonderful testament to the efforts of all our staff and especially our technology team in Port Talbot. To have vScreen crowned Innovative Software of the Year caps a hugely successful past 12 months for Vizolution as we have grown our business and launched into new markets. This is a very exciting time for the firm and winning this award is a significant recognition of the value that it adds to our clients and their customers.”
vScreen is an innovative, screen sharing for business technology that allows a presenter to conduct a full interactive ‘face to face’ advice session with a customer remotely. Customers using vScreen have enjoyed tangible sales productivity enhancements with companies seeing over 20% improvement in call to sale conversion rates coupled with a reduction in the cost to serve by substituting paper for electronic fulfilment and faster completion times. Compliance is improved with a reduction in calls that fail compliance checks and customer satisfaction and engagement is improved with 95% positive survey feedback.