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Vizolution named as finalist in prestigious FStech awards

Vizolution > News  > Vizolution named as finalist in prestigious FStech awards

Vizolution named as finalist in prestigious FStech awards

Vizolution has been named as a finalist in the following two categories:

  • Best Use of Technology in Customer Service (jointly nominated with Santander)
  • Most Disruptive Financial Sector Technology

Bill Safran, CEO at Vizolution said: “It is a great honour to even be included as a finalist in this prestigious award let alone a double finalist. The list of finalists looks like the who’s who of financial services technology and we are delighted to have been included twice.

We were particularly pleased to be nominated for the Best Use of Technology in Customer Service following the introduction of Vizolution’s vScreen solution into Santander’s Telephone Distribution division for credit cards. We worked very closely with the Santander team to craft a vScreen customer journey that resulted in not only a 45% increase in sales but also 98% positive survey feedback from customers.

Vizolution is currently enjoying a number of successes as this is the second time in as many weeks that we’ve won a place as a finalist following on from our nomination for the 2014 Customer Contact Innovation Awards.

I believe that this reflects the growing recognition of the value that vScreen can bring to customer engagement, sales conversion rates and compliance.”

Full list of finalists:

Best Use of Technology in Customer Service

Barclays/BT
Barclays Bank (SmartCall)
Deutsche Bank
LV=
Santander / Vizolution
TEB SME Banking Group

Most Disruptive Financial Sector Technology

Acquis Exhange
BATS Chi-X Europe
Citicom Solutions (UK)
Mambu
miiCard
NetPay
smartTrade Technologies
Tradable
TransferGo
Vizolution
Zapp
ZNAP