Vizolution has today appointed John Goodall to the role of Account Director.
John will be tasked with further growing the company’s customer base and will also work with a variety of Vizolution’s existing clients to expand their use of Vizolution’s product suite.
John has over 20 years’ experience in the software and services industry with companies such as Remedy (Now part of BMC), HP Software and the leading Service-Now partner Innovise-ESM. Prior to this John spent 7 years working in a variety of technical roles for investment bank J P Morgan, both in the UK and the US. John’s experience of the financial services sector has helped him manage some of the world’s leading investment banks for a number of these companies.
vScreen is a market leading digital engagement technology that allows a presenter to remotely and securely share visual information with a customer on a real time basis during a call. vScreen works seamlessly within any call centre, sales or support team environment and a screen-sharing session can start spontaneously within any customer conversation, without the need for any software download.
Peter Nicol, Sales Director at Vizolution said, “I’m very pleased to welcome John to the sales team at Vizolution. As our business continues to grow it is terrific to add someone of John’s calibre to help us achieve even greater success over the coming years.”
John Goodall said, “Vizolution is one of the success stories in digital engagement, helping firms transform their sales and service proposition to better engage with their customers to deliver an exceptional customer experience. It’s easy to see the many benefits of adding visuals to what is traditionally a voice only call and it’s exciting to be taking this message out to the market.”