Vizolution offers a suite of solutions that allow customers to navigate complex journeys and digitally send, receive, sign documents on a real time basis. This means customers can complete their desired journeys without being forced to use paper, post or personal visits.
As a result they receive the quality and convenience of a face-to-face meeting and an excellent customer experience.
vScreen is a digital contact centre solution that allows a agent to do everything they could in a face–to-face meeting including showing and sharing documents and collecting electronic signatures.
vDoc is an innovative, omni-channel customer portal that allows customers to securely sign, download and upload documentation. vDoc has been designed with a strong focus on security and compliance.
vChat significantly enhances the concept of web chat, enabling the adviser to enhance a standard web chat conversation with images, electronic signatures, calculators and the delivery of files associated with the web chat text.
vVid is an innovative Video and Telephony solution that can be fully integrated with vScreen. The combined solution allows a customer to both see and speak with a remote agent.
A demonstration of our solutions can be conducted remotely over the phone and via a vScreen session. We will show you how our products can help deliver a vastly enhanced and engaging customer experience.