NatWest, in partnership with Vizolution has been shortlisted for the Best Use of Technology in Customer Service category.
NatWest created a new customer portal called DigiDocs, based upon Vizolution’s Omni-channel document solution vDoc.
Now in their 16th year, the FStech Awards recognise excellence and innovation in the field of information technology within the UK and EMEA financial services sector. Winning entries will come from financial services institutions and technology suppliers who are leading the way in such areas as social media, customer service, compliance, mobile, online, systems integration, outsourcing and data governance.
Bill Safran, CEO of Vizolution said, “We were excited to work with NatWest to create this new solution and are thrilled to have it recognised for the benefits it provides to NatWest customers. This allows NatWest customers to upload documents and provide e-signature anytime and from any device. This means that NatWest can provide an even greater customer experience and offer customers quicker and easier access to NatWest products.”
The awards are independently judged and the winners will be announced at the FStech Awards Gala Dinner & Ceremony on 17 March 2016 at the London Marriott Hotel, Grosvenor Square.