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Join our Webinar: Thriving in an Omni-channel world

 Register for our Webinar today – limited spaces!

 

 

omni channel

Join us as we explore:

 

The challenges facing organisations that serve and sell to customers through multiple channels including telephony, stores/branches and online.

 

The impact these challenges are having on both organisations and customers.

 

How leading organisations are using technology to address these challenges and deliver improved customer service and increased sales.

 

 

We will reflect on how organisations have typically evolved from one channel to multiple channels in different ways resulting in a disjointed customer journeys and as a result are not set up to support the Omni-channel expectations of customers.

 

We will then look at what leading organisations are doing to turn the problem into an opportunity by embracing new technology to offer an Omni-channel experience, quickly, easily and with minimal internal disruption and effort.

 

Date:  Tuesday 21 June

 

Time:  1pm – 1.30pm

 

There are limited places so please click on the button below to reserve your place: