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News

Vizolution > About Us > News (Page 2)

It has been another great year for Vizolution with some tremendous highlights: -   100% increase in sales -   Welcomed new customers including a top-3 UK bank, a top-6 utility company, a top-3 mobile phone operator -   Expanded into new sectors including Telecoms and Energy (and looking at many more in 2016) -   Expanded into new geographic locations including North America, Germany and Benelux -   Launched a market-leading, innovative digital...

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Following an exceptional 2015, which saw sales double from the previous year, Vizolution has today expanded their sales team with the appointment Michael Padmanathan, Alex Noble and Oli Fieldsend. Vizolution’s suite of digital engagement solutions work seamlessly within any call centre, sales or support team environment and a screen-sharing session can start spontaneously within any customer conversation, without the need for any software download. Vizolution is further...

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Vizolution has today launched vDoc, an innovative, omni-channel customer portal that allows customers to securely sign, download and upload documentation.  vDoc has been designed for the particular needs of the Financial Services sector with a strong focus on security and compliance. For many sales and service interactions, whether on the phone, online or in branch, the process breaks when the customer does not have the required...

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Vizolution has today appointed John Goodall to the role of Account Director. John will be tasked with further growing the company’s customer base and will also work with a variety of Vizolution’s existing clients to expand their use of Vizolution’s product suite. John has over 20 years’ experience in the software and services industry with companies such as Remedy (Now part of BMC), HP Software and the...

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Vizolution has been voted the Best Digital Customer Engagement Solution in the UK by Global Banking and Finance Review in their 2015 awards. Since its inception in 2011, The Awards reflect the innovation, achievement, strategy, progressive and inspirational changes taking place within the Global Financial community. The awards were created to recognize companies of all sizes which are prominent in particular areas of expertise and excellence...

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Port Talbot based Vizolution is undergoing a recruitment drive to support its rapid growth.  Vizolution doubled the size of its technology team in the last year and expects to double it again this year.  The company has a clear ambition to make Vizolution the best place to work for .NET developers in South Wales. To lead this recruitment drive, Vizolution has appointed Rob Davies (pictured) as...

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Following a successful trial, Just Retirement has announced that it has deployed vScreen from Vizolution to enable their account managers to more fully engage with intermediaries. vScreen is a digital customer engagement solution that allows account managers to provide the benefits of a face to face meeting remotely. One of the key benefits of vScreen is the simplicity of the system and the ease with which intermediaries can...

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 Wesleyan, the specialist financial services provider for doctors, dentists, lawyers and teachers, introduced vScreen earlier this year to enable its 350+ financial consultants around the country to provide remote advice to customers. Using vScreen, Wesleyan’s advisers can remotely and securely share visual information with a customer on a real time basis during a call. This has dramatically reduced the amount of miles they need to travel...

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Vizolution, the provider of vScreen, the award winning screen sharing solution, has secured additional investment to support immediate expansion plans. Vizolution enjoyed a record 2014 and is on course to double revenue in 2015. vScreen is currently being used by 4 of the top-5 UK lenders and 2 of the top-5 UK insurance providers.  vScreen helps firms deliver exceptional customer engagement with average positive customer satisfaction of 94%. Demand...

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LV= has announced that it is to use Vizolution’s vChat, a web chat capability for LV= employees speaking to brokers remotely via its Broker portal. Pilot brokers are able to ‘live’ chat with an LV= employee and instantly download and upload documentation. LV= is the first insurer to roll out such a comprehensive digital offering to brokers. Brokers can ‘live’ chat in real-time with an LV= employee...

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